Hotel Alex

  • Switzerland, Zermatt

  • 4.5

    4.5 Rating

    We rate all of our accommodation based on their facilities, service level, character and customer feedback. Our ratings may vary from the official star rating.

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In a superb, central location behind the station square and just set back from the main street, Hotel Alex ticks every box for convenience. Within an easy walk, you have the picturesque main street with its shops, bars and restaurants, as well as the train station and Gornergrat Railway.

A place to indulge

The quirky decor is full of dark wood and rich colours, and there are plenty of comfortable corners and cosy snugs if you want to retreat with a book or enjoy a quiet drink. The lively cocktail bar and snooker room are great places to kick back and relax in the evenings.

Excellent wellness facilities

The recently-refurbished wellness facilities are some of the best in Zermatt, featuring a large indoor pool and adjacent whirlpool, a steam room, Finnish sauna, sensory shower, infrared seats (great for tired muscles!) and a relaxation room. If you have more energy to burn then there's also a large gym and in-house squash and tennis courts.

Added value

Early booking offer available for Summer 25 (book by 31 Dec 24)

Free night offer available (min stay 7 nights, discount automatically applied)

Free daily packed lunch

10% discount on massage treatments

Inghams Guided Walks included from 27 May - 11 Sep 25 (subject to availability)

Half price rail, bus and boat travel with the Swiss Half Fare Card (worth over £100 per person)

Swiss Family Card Included - free travel for children under 16 on mainline trains/buses/boats in Switzerland when accompanied by a parent

All holidays include flights or trains from the UK and train transfers

On holiday support and tailored advice from our Destination Experts based in Zermatt

Inghams Digital Resort Guide included with things to do, walks and useful information on holiday

Zermatt

  • Make the panoramic journey by cable car to Cervinia in Italy on the Matterhorn Alpine Crossing
  • Ride the cog-wheel railway to Gornergrat for the best view of the Matterhorn
  • Enjoy two guided walks per week with Inghams holidays to Zermatt, perfect for exploring the stunning surroundings

Zermatt is the ultimate destination for summer holidays in the Swiss Alps, with the iconic Matterhorn as its star attraction. While mountaineers have long used this picturesque town as a base for scaling the famous 4,478-meter peak, the Matterhorn is just one of 38 towering mountains over 4,000 meters in the area. This makes Zermatt a paradise for hikers, with footpaths winding through valleys, gorges, Alpine meadows, and up to rugged high-altitude terrain. Beyond the trails, the charming town invites you to relax, wander its streets, and soak up the views from sunny café terraces. Outdoor enthusiasts can also enjoy cycling, climbing, high ropes, via ferrata routes, and year-round glacier skiing.

Walking holidays in Zermatt: mountains, lakes and gorges

Walking holidays in Zermatt offer much more than just the Matterhorn. For those seeking a challenge, the trails around Rothorn provide rugged terrain and stunning views, while a visit to the chapel at Schwarzee, dedicated to Mary of the Snows, offers a peaceful retreat with spiritual significance for mountaineers. Zermatt’s extensive network of lifts and mountain railways makes it easy to access the best viewpoints, ensuring that hikers of all levels can enjoy the surrounding beauty. On the town’s outskirts, a series of staircases and boardwalks lead into the Gorner Gorge, where the raw power of nature is on full display, adding an extra layer of wonder to your walking adventure.

Exploring the Matterhorn region

The highest cable car in Europe takes you to Klein Matterhorn (3,883 meters. It’s no relation to the actual Matterhorn, which lies just a few kilometres across the mountain pass but offers exceptional views of some of the highest glaciers and summits in the Alps, including Mont Blanc. Known as Matterhorn Glacier Paradise, it’s an Alpine wonderland with a restaurant, a cinema showcasing Zermatt’s wildlife and mountaineering history, and the Ice Palace, where you can explore life beneath the glacier. For a unique experience, take the new Matterhorn Alpine Crossing, a luxurious cable car linking Zermatt with the Italian village of Breuil-Cervinia.

Relax on holiday in Zermatt

Before the 19th Century race to climb the Matterhorn made Zermatt famous, the residents were quietly getting on with farming the green pastures here. Many of the old wooden buildings still frame the pedestrianised streets, window boxes overflowing with flowers. You can take your pick of bars, restaurants, and shops – and of the suntrap terraces made for sipping a coffee under the watchful eye of the Matterhorn. To find out more about how mountaineering transformed Zermatt, duck into the underground Matterhorn Museum.

Family holidays in Zermatt: mini mountain adventures

Gornergrat is one of the most family-friendly mountains in Zermatt. For starters, you get to travel aboard a 19th-century cog railway with views of the Matterhorn and the Monte Rosa massif. At the top, you can meet the cute black-nosed sheep that graze on the pastures, admire the plants in the highest Alpine garden in Europe, or wander one of the many well-signposted footpaths. Alternatively, take the funicular up to the playgrounds and swimming lakes of Sunnegga.

Why book a summer holiday in Zermatt with Inghams?

Experience the freedom of flexible walking holidays in Zermatt with Inghams. With no fixed itineraries and no moving around each night, you can simply unpack, settle in, and explore at your own pace.

  • With 90 years of travel experience, we know how to take the hassle out of your holiday to Zermatt
  • Flights or rail, transfers, and accommodation are included in every holiday package plus two optional guided walks per week
  • We’re with you every step of the way with insider knowledge and tailored support from our Destination Experts during your holiday
  • During your stay you’ll have access to our Digital Resort Guides, which are packed with self-guided walks, things to do and useful information for your Zermatt holiday

Discover more Inghams holidays to Switzerland

Rooms
  • No. of rooms: 84
  • Official rating: 4.5

Rooms

Classic Twin Rooms are around 23m² and sleep two people. Each room is individually styled. 

Small Single Rooms are around 16m².

Deluxe Twins and Classic Junior Suites are larger at 34-40m² and each sleep two people. These rooms are on request so please call us to book. 

All rooms have:

  • South-facing balcony
  • TV
  • Bath with showerhead (some rooms have a whirlpool bath)
  • Hairdryer
  • Safe
  • Bathrobes

General information

  • Check-in: 3pm
  • Check-out: 11am

Local fees and taxes

A resort tourist tax of approx. CHF 4.00 per person per night is payable locally (children aged 9-15 years pay a reduced rate of CHF 2.00 per person per night, and guests aged under 9 are exempt).

Accessibility

  • Lift accessible: No
  • Lift serves all floors: Yes
  • Access ramp: Yes
  • Steps into property: 0

The hotel is on a slight incline with steps up to the reception area. The side road entrance is on a slight incline but has no steps, and leads straight onto hotel terrace/entrance. The internal layout of Hotel Alex includes narrow sections and steps, which are not easy to navigate if you have limited mobility or require a wheelchair. The hotel lift is small, but can fit a small wheelchair.

Bath chairs are available.

Longitude: 7.7445801
Latitude: 46.023666

  • Transfer time: approx. 3 hours 45 mins by train from Zürich or Geneva airport (your journey will involve changes). On arrival - there is a hotel porter service (until 9pm) or a short walk from the station to the hotel
  • Central location, just off Zermatt's main street
  • 250 metres from the main station
  • 250 metres to the nearest lift - the Gornergrat cog railway
  • 250 metres to the nearest bus stop
Facilities

Spa & wellness facilities

  • Indoor pool
  • Whirlpool
  • Finnish & Bio saunas
  • Infrared seats
  • Sanarium & Tepidarium
  • Experience shower
  • Relaxation room
  • Gym
  • Massage and beauty treatments (payable locally)

Additional facilities

  • Large sun terrace with bar
  • Billiards
  • Indoor tennis, badminton, and squash courts
  • Wine cellar
  • Free Wi-Fi

Family facilities

  • Cots and linen (payable locally)
  • Baby sitting/listening service (payable locally)
  • Indoor playroom (unsupervised)
  • Outdoor climbing frame and slide
Meals

Enjoy a generous buffet breakfast that includes hot and cold items and a range of local produce.

A free packed lunch is available daily to hotel guests.

The excellent four-course evening meal in the Alex Grill includes a choice of main, and most nights there is a salad buffet.

  • No of restaurants: 2
  • Dress code for restaurants:

    Casual

Board basis options available

  • Bed & Breakfast
  • Half Board

This property caters for the following special dietary requirements

  • Gluten Free
  • Vegans
  • Vegetarians
  • Dairy Free

Allergies and intolerances not listed above cannot be catered for. All allergies and intolerances, even if listed above, are subject to confirmation by the accommodation. Please let us know of any dietary requirements at the time of booking.

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Total price from
£2078
per person from £1039
Includes £50pp discount
24/09/2025 - 3 nights
2 adults
From Edinburgh
Half Board
Hotel Alex
Zermatt
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