Our terms & policies
Find all the essential policies and information about your bookings and our services here, including booking conditions, payments, privacy policies, and our commitment to ethical standards.
Our policies
Legal
Best Activities Operator
Globe Travel Awards Winner
2016-2025
Feefo Platinum
Trusted Service Award 2025
Silver Travel Awards
Silver Travel Awards Winner 2024
British Travel Awards 2023
Best Ski & Winter Sports Holiday Company
British Travel Awards 2023
Best Special Interest Holiday Company
British Travel Awards 2023
Best Activity / Sports Holiday Company
